When managing illness or disability, dealing with insurance guidelines and filling out paperwork can pose an ongoing challenge. Durable medical equipment, such as wheelchairs and hospital beds, can be a costly one-time investment, whereas the cost of single-use soft goods, like feeding tubes and ostomy products, can add up over time. Certain products will be covered by your insurance companies, while others may not be. In addition, claims may be denied for errors you may be unaware of.
Medicare is the largest provider of health insurance and provides coverage for over 40 million older and disabled adults. Medicare’s medical insurance (Part B) covers durable medical equipment (DME) that your doctor prescribes for use in your home. In certain circumstances, Medicare covers DME items like canes, crutches, certain diabetes-monitoring equipment, home oxygen equipment, nebulizers, traction equipment, walkers, and wheelchairs, and more. In this system, you pay 20% of the Medicare-approved amount. Medicare pays for different kinds of DME in different ways, depending on whether the equipment is purchased or rented. While Medicare is the largest provider, there are other insurance providers will manage coverage differently.
Fortunately, our knowledgeable customer service department can help you cut through the confusion. At Symbius Medical we work with many providers and understand that insurance paperwork can sometimes be confusing and time-consuming. Our customer service department will gladly verify your insurance, obtain any necessary authorizations and we will even take care of processing your insurance claim with your primary or secondary insurance provider. If for some reason we are not contracted with an insurance provider we will refer your prescription or home medical equipment needs to another carrier along with any paperwork or documentation received from your physician.
Visit SymbiusMedical.com for a sampling of the many insurance providers we partner with. If you have any questions or do not see you see your insurance provider listed, please contact our customer service department.
