Customer Satisfaction is Top Priority!

From a simple phone call to a last-minute flight to hand deliver supplies after hours, we embody our motto that “the right thing for you is the right thing for us.” Read what some of our customers have said of their experiences with Symbius Medical:  customer satisfaction

I arrived in California for the weekend, realizing I’d forgotten my supplies. Since all the medical supply stores were closed, I called Symbius Medical – in a panic. They flew one of their employees to San Diego, product in hand. My wife met them at the airport, in tears and grateful.
–       Jeff, Symbius Medical Customer  

I just wanted to let you know how much I appreciate what you do. The night before our last appointment, George informed me that he felt there was nothing anyone could really offer him at that point – he had deteriorated so much over the previous months. Still, every last team member of yours acted like George was the only person there, and you gave him as much time as he needed. Imagine my surprise when he was so chatty. Especially after the pessimistic statement he made about not going back again after that time. Given that, it was so surprising to hear him say on the way home, “Well, I guess, even though they can’t do anything, it was kind of fun having everybody willing to listen to my stories, huh?”  
So there you have it. I hope you’ll never doubt the importance of your cheerleading role. After all, the biggest critic ever gave you rave reviews. So, just from my heart, thank you.
–       Teri, Spouse of a Symbius Medical Customer  

I just spoke with Orlando M. What a first-class professional! Symbius Medical gets 2 thumbs up from me!
–       Jason, Symbius Medical Customer
 
Symbius Medical and [two of] their dedicated employees helped with my electric wheelchair needs and repaired in a lightning speed time frame. Kudos to both of them. Thank you sincerely!
–       Alexander, Symbius Medical Customer  

Just wanted to tell you thank you for everything you have done for me. I have never had to wait more than the next day with you guys!
–       Julie, Symbius Medical Customer  

With an average customer satisfaction rating of 99 per cent, we know we’re doing what’s right for our customers – with a little room to improve.  Call us today toll free at 800-948-1868, or email to Customer-Service@SymbiusMedical.com to learn more about our regional and national services and products.

Scroll to Top