At Symbius, our company slogan states that what’s right for you is what’s right for us, which means that we’re there when you need us. Whether it’s online, on the phone, by delivery, or in person in the regions we serve, it’s our goal to ensure you receive not only the right product, but also the information and education you need.
In addition to well-trained staff in the field, we offer a 24-hour on-call service to answer the questions and concerns of customers using their home medical equipment or products. We pride ourselves on serving our customers nationwide with branch locations in Arizona, California, Nevada and Utah.
Our Services Include:
- 24-Hour Service and Availability
- Free Delivery to Your Door Nationwide
- Prescription Coordination & Billing Assistance
- Personalized Product Education & Instruction
- Patient Mentoring Program
- Monthly Supply Management
Our referral sources, payers and vendors partner with Symbius Medical to assist them in navigating the National Health Care Reform changes and value our continued commitment to patient education and care.
Our customer service department is available to answer your questions and we will even take care of processing your insurance claim with your primary or secondary insurance provider. Visit us online at www.symbiusmedical.com, or contact our friendly customer service representatives at 800-948-1868.