When our customers, caregivers, physicians, or referral sources have a positive or negative experience, especially in the healthcare field, they tell others. Some will share their experiences on facebook, tweet on twitter or complete an on-line customer satisfaction survey. Well, we would love to hear from you and we are sure some of our customers would too.
…they were there as a friend, they were there for any need that I had.
- Jim – Symbius Medical Customer
I recommend Symbius Medical all the time.
- Jim and Renee - Symbius Medical Customers
I just wanted to let you know how much I appreciate what you do. The night before our last appointment, George informed me that he felt there was nothing anyone could really offer him at that point – he had deteriorated so much over the previous months. Still, every last team member of yours acted like George was the only person there, and you gave him as much time as he needed. Imagine my surprise when he was so chatty. Especially after the pessimistic statement he made about not going back again after that time. Given that, it was so surprising to hear him say on the way home, “Well, I guess, even though they can’t do anything, it was kind of fun having everybody willing to listen to my stories, huh?”
So there you have it. I hope you’ll never doubt the importance of your cheerleading role. After all, the biggest critic ever gave you rave reviews. So, just from my heart, thank you.
- Teri M – Spouse of a Symbius Medical Customer
He arrived home from the hospital very lethargic and unresponsive. When a Respiratory Therapist from Symbius Medical arrived at our home, she noted that my husband was on 15 liters per minute of oxygen – a flow she said was much too high, given his condition. She phoned our doctor, and he agreed with her opinion. Your RT spent the next two days with my husband, slowly decreasing his oxygen until he was alert and breathing room air during the day. As it turned out, he only lived a few more months. Even under these circumstances, it was wonderful to realize that your therapist gave my husband the ability to communicate with all of us in his final days. Thank you. We are so grateful
- Lenore K – Spouse of a Symbius Medical Customer